Payment & Fees


Note our bank account change: new number 12-3476-0024415-00. Please use your name, date of birth, and date of service as references when making online payment.


All payments are to be made on the day of service, any invoice not paid on the day will incur an administration charge of $15, which will be waived if paid within 7 days.


Cancellation policy:

There is no charge if you cancel your appointment more than 2 hours prior to your booked GP appointment. If you did not turn up for your GP appointment, or cancelled it within 2 hours, there will be $25 charge.


For booked procedures: there is no charge if you cancel at least 24 hours prior to your booked procedure. If you cancel within 24 hours you will be charged half of the procedure cost. If you did not turn up for your procedure without notifying us, you will be charged the full cost of the procedure.